Privacy Policy

Last Updated: January 15, 2025

At Tyoar Btoux, we recognize that your privacy matters. This policy explains how we collect, use, and protect information when you interact with our educational platform focused on introducing investing concepts. We're committed to transparency and compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

Information We Collect

When you visit tyoarbtoux.vip or use our services, we collect different types of information to provide and improve your learning experience.

Information You Provide Directly

This includes data you voluntarily share when creating an account, enrolling in courses, or contacting us:

  • Name and contact details (email address, phone number)
  • Account credentials and security information
  • Payment and billing information for course enrollment
  • Educational background and investing experience level
  • Messages, feedback, and support inquiries you submit
  • Course progress, quiz responses, and learning preferences

Information Collected Automatically

Our platform automatically gathers certain technical data when you access our website:

  • IP address and general geographic location
  • Browser type, device information, and operating system
  • Pages visited, time spent, and navigation patterns
  • Referral sources and search terms used to find us
  • Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use collected information for specific, legitimate purposes related to delivering educational services and maintaining our platform.

Purpose Description
Service Delivery Providing access to courses, tracking progress, and personalizing your learning experience
Communication Sending course updates, responding to inquiries, and providing customer support
Payment Processing Processing transactions and managing billing for enrolled courses
Platform Improvement Analyzing usage patterns to enhance content, features, and user experience
Legal Compliance Meeting regulatory requirements and protecting against fraudulent activity

Marketing Communications: We may send educational content, course recommendations, and promotional offers based on your interests. You can opt out of marketing emails at any time through the unsubscribe link in each message.

Sharing and Disclosure

Tyoar Btoux doesn't sell your personal information. We share data only in specific circumstances:

Service Providers

We work with trusted third-party companies that help us operate our platform. These include payment processors, email service providers, hosting companies, and analytics tools. They're contractually obligated to protect your information and can only use it for the services they provide to us.

Legal Requirements

We may disclose information when required by Canadian law, court order, or government request. This also applies when we believe disclosure is necessary to prevent harm, protect our rights, or investigate potential violations of our terms.

Business Transfers

If Tyoar Btoux is involved in a merger, acquisition, or sale of assets, your information may be transferred. We'll notify you before your data becomes subject to a different privacy policy.

Your Rights Under Canadian Law

PIPEDA and provincial privacy legislation grant you specific rights regarding your personal information. Here's what you can do:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to update or correct inaccurate information
  • Deletion: Request deletion of your data, subject to legal retention requirements
  • Withdrawal of Consent: Revoke consent for certain data processing activities
  • Complaint: File a complaint with the Office of the Privacy Commissioner of Canada
  • Data Portability: Receive your data in a structured, commonly used format

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days of receiving your request, as required by PIPEDA.

Important Note: Some rights may be limited by legal obligations. For example, we must retain certain financial records for tax purposes even if you request deletion. We'll explain any limitations when responding to your request.

Data Security and Protection

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Our security measures include:

  • Encryption of data in transit using industry-standard SSL/TLS protocols
  • Secure storage systems with access controls and authentication
  • Regular security assessments and vulnerability testing
  • Employee training on privacy practices and data handling
  • Incident response procedures for potential data breaches

While we implement strong security practices, no system is completely immune to risks. If you suspect unauthorized access to your account, contact us immediately at support@tyoarbtoux.vip.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy or as required by law.

Retention Periods

  • Account Information: Retained while your account is active, plus seven years after closure for legal compliance
  • Course Progress: Kept for the duration of your enrollment and three years afterward
  • Payment Records: Maintained for seven years to meet tax and accounting requirements
  • Communications: Support emails and inquiries stored for two years
  • Analytics Data: Aggregated and anonymized after 26 months

When data is no longer needed, we securely delete or anonymize it. If you close your account, we'll remove personal information not subject to legal retention requirements within 90 days.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage patterns.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality, including login and navigation
  • Performance Cookies: Help us understand how visitors use our site by collecting anonymous statistics
  • Functional Cookies: Remember your preferences and settings to improve your experience
  • Analytics Cookies: Measure website traffic and user behavior to improve our content

You can control cookies through your browser settings. Keep in mind that blocking certain cookies may affect website functionality. Most browsers accept cookies by default, but you can modify settings to decline them or receive notifications when cookies are being sent.

Third-Party Services

Our platform integrates with external services to deliver specific functionality. These third parties have their own privacy policies:

  • Payment Processors: We use secure payment gateways that comply with PCI DSS standards
  • Email Services: Marketing and transactional emails are sent through reputable email platforms
  • Analytics Tools: We use analytics services to understand website usage and improve our platform
  • Hosting Providers: Our website and data are hosted on servers maintained by trusted companies

We carefully select service providers with strong privacy practices. However, we're not responsible for the privacy policies or practices of these third-party services. We encourage you to review their policies directly.

International Data Transfers

While Tyoar Btoux operates in Canada, some of our service providers may process data in other countries. When we transfer information outside Canada, we ensure adequate protection through:

  • Contractual agreements requiring equivalent privacy standards
  • Selection of providers in jurisdictions with strong privacy laws
  • Regular assessments of international data processing practices

If you have concerns about international transfers, you can contact us to learn more about specific safeguards we've implemented.

Children's Privacy

Tyoar Btoux's services are intended for individuals who are at least 18 years old. We don't knowingly collect personal information from minors under the age of majority in their province or territory. If we discover we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided information to us should contact support@tyoarbtoux.vip immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top indicates when the most recent changes were made.

For significant changes that materially affect your rights, we'll notify you through email or a prominent notice on our website before the changes take effect. Continued use of our services after modifications indicates your acceptance of the updated policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this privacy policy or how we handle your information, please reach out:

Email: support@tyoarbtoux.vip

Phone: +1 604-483-3191

Mail: 1130 Midland Ave, Kingston, ON K7P 2X9, Canada

We aim to respond to all privacy inquiries within 30 days. For urgent matters related to data security or unauthorized access, please contact us immediately by phone or email.